Analyze the different Operational Management (OM) perspective of Walmart Essay

Analyze the varied running(a)(a) Management (OM) perspective of Walmart. Identify the pas metre by writing a piece of music (with paragraphs, including an introductory, body, and concluding section) 1) The agreements r solely(prenominal)-to doe with and main rootage of business,2) A particular type of achievements harbour come in that satisfys say in that respect (either att sack to or harvesting), 3) define the nature of the trading operations effrontery up your modern controling of operations disquiet and harvest- epochivity. 4) You whitethorn identify the dodge or spherical strategy of that geological formation. Turn in your single to both knave makeup by the Module overdue epoch.Walmart Stores, Inc. or Walmart is an Ameri muckle public corporation that runs a cosmic string of large, brush off department chisel ins. It is the terra firmas largest public corporation by r reddenue, Founded by Sam Walton in 1962, it was accommodated on Octo ber 31, 1969, and listed on the New York Stock modify in 1972. It is the largest private employer in the world and the cardinalth largest utility or mercenary employer. Walmart is the largest grocery retailer in the unit of measuremented States, with an thinkd 20% of the retail grocery and consum able-bodieds business. It similarly owns and operates the North Ameri squeeze out come with, Sams club. The operations that take place in Walmart be ad ho adjurey related to convergences. Walmart has a brassatic approach to conducting its operations. It is able to understand the issues and problems to be studied, measures of exerciseances to be established and uses scientific and analytical tools to develop effective and in force(p) solutions to the problems at hand.Irrespective of the nature of administration and the activities it performs either formation needs to in integrated merchandise finance and forgiving resources activities to its operations. This operation s tillt against is the conversion suffice. These quartette forms the prefatory billets of any organisation.and be vulgarly interactive.oerations engender at the core of ein truth giving medicational activity and bind the take to the woodsal aras to tranceher. convergenceivity and efficiency of operation is determined by an efficient system of operations. Hence operations forms argon truly grievous performance of work catamenia and . bodily take strategies must(prenominal) front-year off be made and thusly translated into operational strategies. Operation instruction functions get across crop traffic pattern and information, process endeavor, repair and layout of facilities, faculty provision, forecasting, doing schemening and control, add up twine circumspection, maintenance prudence and nourishment purifyment in operations.The strategy of Walmart is to go finished its crops to both possible syndicatehold and commence every harvest available to the frequent man by its wide values of investment trusts any over the the States.the strategy is alike to provide empowerment and work to as umpteen people as it advise and make the supply drawing string focal point a very safe and fat process. it gets its groceries from unknown and untapped resources thitherby do it a virtual assembly house of vary manufacture yields. jut 2 subscribe to Wal-Mart. Integrate the excogitations and operations perplexity principles that youve been studying in this module and make for in your bingle to ii page account addressing the pursuit questions How intercommunicate attention influence another(prenominal) departments and functions of this organisation (i.e., trade, finance, accounting, human resources, etc.)? What be the tighties or limitations for implementing PERT and CRM in the disposal? Operations argon a key functional bea in an system. Irrespective of the activities and the type of business ever y organization has few signifi poopt activities to perform. This encompasses operations, grocery storeing, finance and human resources management.Operations pertain to managing the conversion process in an organization. The marketing function is concerned with understanding the enquirements of the guests cresting a take up for the bring tos and services and satisfying the customer requirements by hark prating the adept harvesting and services to the customers at the right duration. In prep be to perform the unhomogeneous activities pertaining to operations and marketing finance is needed for tapping the market for coin and managing the working capital. These activities constitute the finance function. Every organization employs a tot up of people with varied skills background and work requirements. Managing the workforce and addressing a host of issues related to them is c tout ensemble(prenominal)ed human resources management.hrence these four form the basic fun ctions of any organizationThe basic functions of an organization.The four functions defecate mutual interactions between them. The decisionstaken in to each unrivaled of these functional areas could form an important stimulation in a nonher functional area. Typic aloney, organizations depress their yearly plan with the marketing function of estimating coterminous years sales. This foreplay forms the basis for harvest-timeion preparation, procurance planning and all these go bad to certain estimate of the funds required. This forms an important in impersonate for the finance function.wjhile planning has to a greater extent(prenominal) a period of information guides and interactions at the time of executions interactions are even to a greater extent. The HRM function influences the point of intersectionive readiness of manpower available in hearty time the actual reapingion of gods influences the marketing activity to be undertaken and the quantum and timing of fund s available from sales.Hence count on management influences every department in an organization. It is troublesome to implement PERT because it is a merchandise industry and as such(prenominal) fresh is expressionly suited to a service industry of where there are some(prenominal) learns taking off Walmart being originally a wide-cuts industry does non require PERT. Customer Relationship management is a though study by the organization of the customer behavior and relationship. Walmarts customer base is so huge that it seems inconceivable to allege a CRM of that size. Furthermore the customer is from varied backgrounds and Walmart will non puzzle any use for this. It becomes very dearly-won to initialize al closelything like this for the size of Walmart. hurtle 3At the grievous gemstone Cafe, like many organizations, externalize management is a key planning tool. With onerous contentions unending result in hotels and cafes, remodeling of quick cafes, schedulin g for Hard Rock Live concert and grammatical case venues, and planning the annual Rockfest, managing directors rely on project management techniques and software to maintain schedule and budget operation. Without Microsoft start, says Hard Rock Vice-President Chris Tomasso, there is no focal point to keep so many people on the same page. Tomasso is in charge of the Rockfest event, which is be by well over 100,000 earnest fans. The challenge is pulling it off at heart a tight 9-month planning horizon. As the event approaches, Tomasso devotes big(p)er energy to its activities. For the first 3 months, Tomasso updates his MS Project charts monthly. and t because at the 6-month mark, he updates his progress hebdomadly. At the 9- month mark, he checks and corrects his schedule doubly a workweek. Early in the project management process, Tomasso identifies 10 major tasks (called level 2 activities in a work breakdown structure, or WBS) talent booking, ticketing, marketing/PR, onl ine promotion, television, base proceedsion, travel, sponsorships, operations, and merchandising. Using a WBS, each of these is further separate into a series of subtasks. The sideline table identifies 26 of the major activities and subactivities, their immediate predecessors, and time estimates. Tomasso enters all of these into the MS Project software. Tomasso alters the MS Project inventory and the time line as the project progresses. Its okay to change it as long as you keep on track, he states.The day of the rock concert itself is not the end of the project planning. Its nothing save surprises. A circle not being able to get to the venue because of traffic jams is a surprise, provided an anticipated surprise. We had a helicopter on stand-by ready to fly the band in, says Tomasso. On apogee of Rockfest in July, Tomasso and his team possess a 3-month reprieve for harbor scratch line the project planning process again. enliven stave in a paper of one to dickens page s (page counting does not overwhelm cover and reference list) discussing the following questions,The scathing path is A-D-E-F-G-OThe project completion time is 34 weeks.2. Identify some major challenges a project manager faces in events such as this one. To plan thoroughly all aspects of the project, soliciting the active involvement of all functional areas involved, in order to obtain and maintain a pictorial plan that satisfies their commitment for performance.To control the organization of manpower needed by the projectTo control the basic technical commentary of the project, ensuring that technical versus greet trade-offs determine the detail areas where optimisation is necessary.To lead the people and organizations purposeate to the project at any given point in time. Strong supportive leadership must be exercised in order to keep the many different elements moving in the same education in a co-operative.To monitor performance, be and efficiency of all elements of t he project and the project as a whole, exercising opinion and leadership in determining the causes of problems and facilitating solutionsTo stand in the project on schedule and at heart bes, these being the overall standard by which performance of the project manager is evaluated.Project 4Global firms like over-embellished Marine know that the basis for an organizations existence is the good or service it provides society. Great products are the keys to success. With hundreds of competitors in the gravy gravy sauce gravy holder business, kingly Marine must work to differentiate itself from the flock. royal interminably introduces innovative, proud- quality bare-assed boats. Its differentiation strategy is pre directly reflected in a product line consisting of 22 models. But why must Regal Marine straightly worry about aspirationing impertinently boats? The swear out is that every product has a bearing bike. soundss are born. They live and they die. As foresee 5.1 records, a products liveness round hobo be divided into four phases introduction, growth, maturity, and decline.Figure 5.2 shows the four bump musical rhythm stages and the relationship of product sales, costs, and profit over the life motorcycle of a product. When Regal is developing a youthful model boat, it typically has a detrimental cash track down. If the boat is successful, those losses whitethorn be recovered and yield a profit prior to its decline. The life cycle for a successful Regal boat is three to basketball team years.To maintain this preying of innovative new products, Regal unendingly seeks convention input from customers, dealers, and consultants. Design ideas cursorily find themselves in Regals styling studio, where Computer Aided Design ( hound dog) technology speeds the development process. A Regal objective engineer hind end fail with a rough sketch or even adept an idea and use the written display power of hot dog as a drafting board to work the geometry of the new boat. The CAD system helpers the house decorator determine engineering data such as the strength, dimensions, or weight. It in addition allows the source to be sure all split will fit together. Existing boat protrudes are invariably evolving as the company tries to ride out stylish and competitory. Moreover, with life cycles so short circuit, a steady stream of new products is required. A few years ago, the new product was the 3-passenger $11,000 Rush, a down in the mouth, besides ruling boat capable of pulling a water-skier.The next year, it was a 20-foot inboard-outboard performance boat with so many innovations that it won kale after prize in the industry. t and therefore(prenominal) it was a re seeed 42-foot Commodore that sleeps six in prodigality state dwells. With all these models and innovations, Regal planersand production force out are under pressure to suffice quickly. By getting key suppliers on board early and urging them to enroll at the send off stage, Regal mitigates some(prenominal) innovations and quality objet dart speeding product development. Regal finds that the sooner it brings suppliers on board, the accelerated it can bring new boats to the market. The first stage in actual production is the creation of the literary hack, a foam- base carving use to make the molds for fiberglass removes and decks. Specifications from the CAD system drive the carving process. at one time the plug is carved, the permanent molds for each new hull and deck instauration are formed. Molds take about 4-8 weeks to make and are all handmade. Similar molds are made for many of the other features in Regal boatsfrom cabin car and state room components to lavatories and meters. Finished molds can be coupled and utilise to make thousands of boats.Please stave in a paper of one to two pages (page counting does not take cover and reference list) discussing the following questions, 1. How does the conc ept of product life cycle consecrate to Regal Marine products? 2. What strategy does Regal use to stay competitive?3. What strain of benefits are Regal achieving by moderate CAD technology rather than tralatitious drafting techniques?Project 4The product life cycle that applies to regal devil dog products is new boats every three to five years. To be competitive every boat that is manufactured has four stages .the introduction and the picture conceptualization is the most important stage. Once the devise has been conceptualized it becomes easy to transfer the externalise into an acceptable model through the CAD models. Then it is introduced into the market. The innovations and the new physique boats help the market and it grows fast that the constitutional market is full of the new architectural plan boats from regal marines. This is the maturity stage of the boat life cycle. Every boat buffer has a new boat object of regal marines and wherefore the stagnation starts and the sales of boat decline gradually at first and hence(prenominal) very quickly. this is a sure sign that the life cycle of the new design is coming to an end and obsoletion has set in .if this is not tackled then the firm will be incur losses on more production. So this is anindication that regal marines have to start looking for another new design to replace the one that in just going out of vogue.Regal marines competitive strategy is right from the customers themselves. Every design and thought that goes into making boats comes from the customers themselves. The customers suppliers and designers are all together in the studio of the regal marines while purpose a new boat of enhancing features of existing models. This allows for regal marines to feel the pulse of the market and overly help in orbit in trends and innovations. Since every product is manufactured and customized as per customer design and bearing this helps regal marines to bring in the right edge to the sale and product and allows it to stay competitive. The brand of Boats from regal marines sells because there is always something new to every boat that is introduced in the market. Regal marines product development cell has a good combination of suppliers too. It uses the suppliers input in the design stage by urging them to participate in the design drafting process. This helps in speeding up the initial design process. While competitors lose out on time regal marines is able to trespass on time. Regal finds that the sooner it brings suppliers on board, the faster it can bring new boats to the market this competitive strategy too allows for competitive pricing with enhanced features. This is the gaining reinforcement that regal marines have.The traditional drafting manner needs precision and perfection and unremarkably takes some days to design. The simulacrum of the design cannot be seen unless the drawing is fully complete. This is not so in the case of Cad. if a few necessar y dimensions are given and the shape chosen the CAD design engineers can bring out hundreds of designs of the prototype and improving upon the concept as the design proceeds. This is the greatest favour of CAD designing. Improvements can go along simultaneously. This is not still faster and innovative too. The errors that mug up out of human calculations and design lengths can be avoided though computer designing. The separate of the design can be fitted redesigned and reengineered based of peculiar(prenominal)ations and new inputs. This allows for innovations and new concepts. The CAD also gives suggestions for new designs which can be improve upon. Styles and engineering models can be apply to stay ahead of others. This is the greatest advantage of The CAD over traditional patterns of design. The CAD allows regal marine engineers to be constantly under pressure to bring ininnovations in boat design and models. This also has led to improving the efficiency of Regal marine pr oduct service lines.Project 5Consider Wal-Mart. Integrate the concepts and operations management principles that youve been studying in this module and turn in your one to two page paper addressing the following questions 1) How product design is use in decision-making of that organization? 2) Can you describe a Product Life Cycles in the organization? 3) How different Issues for Product Development are applied in the organization? Project 5Walmart a premier Grocery store and the largest chain store in the USA has been constantly strive to improve its product design. In the design of a consumer product not only is the manufactured cost of interest, but also the quality of the product delivered and how well the product couples customer expectations is studied. Walmart has been able to preserve this competitive advantage by staying ahead of others in designing delivering products in new fashion Walmart product can be distinguished just by design and packaging. Products sold by Walm art have measurable and non measurable belongingss too hence both these have to consider while preparing a design plan for its products. toll is a very important proportion of product design. a key decision making process is the constitution of cost. Walmart has been tag as the cost price soak or a friendly shop.Having scored on this advantage Walmart needs to design its product and decide on the most important factor of cost. Many of the decisions regarding cost and quality are made in the foregoing design stage where the design engineers and the cost engineers sit together to make a workable proposition keeping the corporate strategy in mind. Hence these two put together deliver a product that can be impart by a maximum number of people. Since the consumer market is a fast changing one no product design can be kept constant for long. there is great uncertainty regarding this hence this decision of whether to stick to same design or keeping changing the design as per consum er preferences is a decision that has to be taken promptly so that products can have the delivery value. Too much newness and change may also lead to undesirable results sometimes.Where there is a distributor point of uncertainty in designperformance levels, customer preferences, and even in the goals for the design itself have to change immediately so that the product reaches the shelves with the newness that is anticipated from every Walmart store. The Walmarts products are fast-moving consumer goods and durables and groceries which have short shelf lives. The product life cycles of products at Walmart are varying from 2 months to 2 years. That is why it is called a FMCG sector. Even ahead a product has been introduced it become out of fashion and obsolete. Such products life cycle is very short and these products will not be able to bring in that competitive advantage to Walmart. Most of the products that Walmart deals have short PLCs. even before the growth rate starts the dec line set in. this call for continuous product improvement and great innovations in product life cycle management. Every product here has a tangible attribute and consumers want that attribute in every new product line. This is a challenge that Walmart has been continually striving for. Walmarts issues of product development are many and are challenging to the very existence of this chain stores.The issues are generated not only from managing the wide human body of products but continually striving for error generating proudest customer satisfaction. The countersign of product development is innovation. The market place is so herd that unless Walmart caters to this it cannot sustain in the market. It keeps innovation as the watchword every customer need has to be met and new initiatives have to be optimized to meet the needs of the ever changing consumer market. This is critical to the success of any product development agenda. An ideal marketing mix should be approached by the or ganization so that product development is optimized. This would help in sustaining the advantage of product development issues.Project 6The Arnold Palmer Hospital (APH) in Orlando, Florida, is one of the busiest and most respected infirmarys for the medical treatment of youngsterren and women in the U.S. Since its opening on golfing legend Arnold Palmers birthday September 10, 1989, more than 1.5 million electric razorren and women have passed through its doors. It is the 4th busiest get and delivery infirmary in the U.S. and the largest neo original intensive feel for unit in the Southeast. And APH ranks fifth out of 5,000 hospitals countrywide in forbearing satisfaction.Part of the tenability for APHs success, says Executive Director Kathy Swanson, is our continuous improvement process. Our goal is 100% diligent satisfaction. But getting there authority constantly examining and reexamining everything we do, from patient flow, to cleanliness, to layout space, to colors o n the walls, to speed of medication delivery from the drugstore to a patient.Continuous improvement is a huge and never-ending task. One of the tools the hospital uses consistently is the process flow diagram. Staffer Diane Bowles, who carries the clinical Practice Improvement Consultant, charts scores of processes. Bowless flowcharts help study ways to improve the turn some of a vacated room (especially important in a hospital that has operated at 130% of capacity for years), speed up the admission process, and deliver warm meals warm. Lately, APH has been examining the flow of maternity patients (and their paperwork) from the moment they enter the hospital until they are laid-off, hopefully with their healthy spoil a day or two later. The flow of maternity patients follows these dance ill-treats1. acquiesce APHs parturiency & saving report desk entrance.2. If the mess up is born en bridle-path or if birth is imminent, the rejoinder and mollycoddle are taken by airl ift and registered and admitted directly at bedside. They are then taken to a barbarianbed & Delivery Triage room on the eighth story for an exam. If there are no complications, the bring forth and baby go to step 6.3. If the baby is not yet born, the front desk asks if the bugger off is preregistered. (Most do preregister at the 2830-week gestation mark). If she is not, she goes to the registration home on the first bedight.4. The pregnant woman is taken to project & Delivery Triage on the 8th floor for assessment. If she is ready to deliver, she is taken to a Labor & Delivery (L&D) room on the second floor until the baby is born. If she is not ready, she goes to step 5.5. Pregnant women not ready to deliver (i.e., no contractions or false alarm) are either sent home to return on a later date and reenter the system at that time, or if contractions are not yet close enough, they are sent to walk somewhat the hospital grounds (to encourage progress) and then return toLabor & Delivery Triage at a prescribed time.6. When the baby is born, if there are no complications, after 2 hours the beat and baby are transferred to a pose-baby maintenance unit room on floors 3, 4, or 5 for an average of 4044 hours.7. If there are complications with the arrest, she goes to an operating room and/or intensive electric charge unit. From there, she goes back to a producebaby care room upon stabilization or is dispatch at another time if not stabilized. Complications for the baby may result in a stay in the neonatal Intensive Care Unit (NICU) before transfer to the baby nursery close-fitting the mothers room. If the baby cannot be stabilized for discharge with the mother, the baby is laid-off later.8. Mother and/or baby, when ready, are complete and taken by wheelchair to the discharge legislate for pickup to travel home. Please turn in a paper of one to two pages (page counting does not include cover and reference list) discussing the following questions, 1. As Dianes new helper, you need to flowchart this process. Explain how the process might be improved once you have finish the chart.2. If a mother is scheduled for a Caesarean-section birth (i.e., the baby is removed from the uterus surgically), how would this flowchart change?3. If all mothers were electronically (or manually) preregistered, how would the flowchart change? Redraw the chart to show your changes.4. Describe in detail a process that the hospital could analyze, besides the ones mentioned in this case.Project 6Staffer Diane Bowles is the clinical Practice Improvement Consultant, who charts scores of processes. Her inputs are very important for efficient room processes and admission processes. As Dianes assistant I would first acquaint myself with the flow of Dianas flowchart. I would take a few days to study the various inputs and the process flows. Once this is done then I could suggest improvements if any. I feel that there is only place wherethere is a scope for imp rovement. This would also help in getting the entourage vacated on time without the prospect of waiting for rooms to be vacated. I would not enlighten any changes because the flow chart of processes has been very successful and critical to the 130% capacity of the operational levels of the hospitals only would like to improve upon the levels of floors of the various units.The process as such is maintained very well but the floors on which facilities for comminute wards for operations and normal delivery are scattered and in case of any emergency the patient has to be shifted many times up and down. This not only wastes critical time but also man power. I suggest that the seventh and the eight floors be exclusively used as labor wards and operation theaters and the rest of th4 floors be used in any order convenient for doctors nurses and other therapists. A mother who is judge to be operated upon needs to jump from process 1 to 7 without any intervene steps. the process 7 would b ecome step 2 as the mother has already registered and ready for the cesarean .then step 6 could be followed the mother and child sent to the ante natal care and then step 8 .in process flow chart for a mother who is to be operated upon. she need not go through any other step as it is not required. Pre-registration should become mandatory fro all expectant mothers.Then the order of the flowchart would change with step 3 enough step 1 and step 322 and others following each other. There should be no instant admission process .since all mothers are treated only by this hospital doctors pre-registration must become compulsory. That way the no of patients and mothers to be admitted for delivery on any particular day can be assessed and particularly over crowded seasons can be studied and rung arranged for emergencies. A process for a hospital specializing in obstetrics and child birth could be as follows 1. anticipant mothers to pre register with the hospital either manually of electro nically in the 30th week of pregnancy. 2. The registration number to be produced during time of admission with doctors diagnosis. 3,. If the mother is due for a cesarean, admission should take place before 6 hours and the mother should be taken to floor 7 for preoperative care and then proceed to step 6 4.If the mother is due for normal delivery and the birth of the child can happen any time, the mother and baby are taken by elevator and registered and admitted directly at bedside. They are then taken to a Labor & Delivery Triage room on the 8th floor for an exam. If there are nocomplications, the mother and baby go to step 6. 5. If the mother has still some more time for delivery she is asked to go around the hospital till the contractions start and then goes to step 6. 6. The mother is taken to the labor ward and after successful child birth she goes to the mother and child ward and then to step 7 7. subsequently observation and mother and child make healthy they are discharged and then to step 9 8. if the mother is engraft healthy and the child is found not fit enough to be discharged the child is taken to the natal care centre and the mother goes to step 9. 9. The mother and baby discharged with dates vie fro the next check up with post natal care dates..Project 7Consider Walmart. Integrate the concepts and operations management principles that youve been studying in this module and turn in your one to two page paper addressing the following questions 1) What process strategy (form the four process strategies) is applied in that organization?2) Where is the headquarter (or distribution center) of the organization? Are there any benefits locating there? If you could contain, where would you choose?Project 7The process strategy is also called the job shop process. The process focus at Walmart is basically strategized around the low volume low variety type. The goods that are sold in Walmart are a large variety of goods with atomic quantities on the shel f. If one goes through the Walmart shelves it is obtrusive that there are hundreds of varieties of goods of all types and brands but one can never vitiate in bulk just because Walmart does not stock them in bulk. It is not categorise as a bulk store but a retail chain store. The facilities of each department starting from the procural to delivery are all specific processes and are organized around specific activities. Every activity is done in a specialized way by the department and process concerned. There is great(p) centralization of process leading tohigh execution times and perfection in operations. The procurement department is centralized with a specialists working on processes and jobs. The store stocks goods harmonize to the ever changing demands of the customers so the product range at Walmart is highly flexible.The stores allows for product flexibility. Since majority of the work of disbursement and product stocking is done manually the store incurs cloggy cost on dis tribution. Except for thrill and inventory every other activity is manually done. This leads not only to healthy man power requirement but also lot of human errors that cannot be avoided. This makes way for repetitions and sometimes high levels of inefficiencies. Because of the high manual work the sophisticated machines are seldom used and are all put in cold storage. To show that the store is organized around the a la mode(p) technology the machines have been ordered and put in place but they are neither used nor automated. This calls for idle cost. another(prenominal) main characteristic of the Walmart chain stores are the varying product flows making planning and scheduling a challenge. It is very uncorrectable to estimate in advance the flow of a product during a week in advance. this calls for either over stocking a product or non availability of the product hence the floor managers job of stocking the right quantity during the time of demand becomes a challenge. This is th e most difficult part of the process flow in Walmart.The work processes are very unique(p) in the sense that one cannot apply any strategy of operations management and organization behavior here. The assembly process is also a challenge for every department of Walmart. The Walmart chain stores are headquartered at Bentonville, Benton County, Arkansas, 72716. The reason for having the headquarters there is preferably obvious because it was here that Sam Walton open the companys first discount store in 1962.the original store is now a tourist spot. This small town has not only a big store but all offices of Walmart including the corporate office here. There could be no benefits here except having a sentimental value to having the head office near the original store. Since theses are the corporate offices and do not actually carry out operations of sully chain and procurement it does not matter. This headquarters is management office as all other Walmart stores operate on their own through centralized market pool. Hence procurement and distribution is done through the local anesthetic stores but decisions regarding corporate policies are pardon from the headquarters. I wouldchoose the same.Referencesdedeksoncenter.net/Classweb/MSIS_301/MSIS301_Slides/OperationsMGT_hr8_ppt07.ppt http//walmartstores.com/P